Try AI-empowered ticketing in the HelpDesk software
Automate customer support operations and get a full understanding of cases without devoting time to in-depth analysis.
Over 33 million custom automations run by AI help desk users so far
Streamline your daily tasks on the go. Use the most popular pre-designed workflows. All are ready to be activated and working efficiently for you with a single click.
Model automation from the ground up that fits your business. Choose from an available set of conditions and actions and see how significantly you can reduce customer service time.
Ticket summary for an overview of the entire case without scrolling
Access critical ticket details at a glance: subject, major issue, solution stage, and suggested next steps. This clarity empowers well-informed and efficient decision-making.
Text enhancements for clearer and swifter communication
Access critical ticket details at a glance: subject, major issue, solution stage, and suggested next steps. This clarity empowers well-informed and efficient decision-making.
If your response is too brief or organized in a way that flouts the rules of effective communication, you can effortlessly expand different content scenarios with a single click.
Awkward tones, grammar slip-ups, and spelling errors? Use AI to compose your messages flawlessly by providing instant solutions through crystal-clear written communication.
Tag smarter with less effort
Use AI-powered suggestions to instantly apply the best tags. Keep tickets neatly categorized, find what you need faster, and speed up resolutions.
Handle tickets using the relevant language
Automatically identify ticket languages to route them to the right teams and agents, breaking down language barriers for global support.
